We offer a 30-day return policy on all items. If you're not completely satisfied with your purchase, you can return it for a full refund, provided it is in its original condition.
We provide free shipping on all orders to ensure that your jewelry arrives safely and promptly at your doorstep.
If your jewelry becomes damaged, please contact our customer support team for assistance with repair options.
Once your order has been dispatched, you will receive an email with tracking information so you can monitor your shipment.
Yes, we provide gift wrapping options at checkout for a small fee.
You can reach our customer support team via the contact form on this page or by emailing support@mercygold.com.